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Help FAQs: Products/Services

Frequently Asked Questions

Viewing Questions Regarding: Products/Services
  1. What is the difference between basic and premium?
  2. The item I want is Out of Stock! When will you have it again?
  3. There are about 4 shirts that I would gladly buy if they weren't ALL IN BLACK .. AHHHH! Not every gamer, geek, hacker, is goth. How about some oranges, yellows, and blues?
  4. Why are your women's shirts so small?
  5. Can you help me hack into a computer/system/database/international mainframe?
  6. Can you guys print a custom shirt for me?
  7. Can I get this shirt in a size/style other than what's offered on the site?
  8. I have a GREAT idea for a new product, how I can I submit it?
  9. You guys stole my idea! I submitted that idea 2 months ago and you never paid me for it!
  10. Idea Submission Policy and Agreement
  11. Photo Submission Policy and Agreement
  12. Feedback Rules
  1. What is the difference between basic and premium?
    The Premium tees are made with a finer, softer, more lightweight cotton, and are also a more fitted style (hanging closer to the body), where the basic tees have a boxier shape and are made with a thicker cotton.

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  2. The item I want is Out of Stock! When will you have it again?
    It usually takes 3-4 weeks fore items to be restocked, but that time can change depending on the time of year, our demand, and other projects that we're working on. You can use the 'Restock Me' function on the item page to be notified via email once the stock gets back in.

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  3. There are about 4 shirts that I would gladly buy if they weren't ALL IN BLACK .. AHHHH! Not every gamer, geek, hacker, is goth. How about some oranges, yellows, and blues?
    We offer several designs in other colors. Maroon, White, Navy, Forest Green, Charcoal, just to name a few. Most of the designs we carry are in black because that's what most of our customers want (currently). We are doing our best to release more colors though, so keep checking in for new designs, as we frequently have new releases in various colors.

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  4. Why are your women's shirts so small?
    We offer our women sizes in junior cut. Unfortunately there are limited options for purchasing the baby doll style in larger sizes. If you don't mind a little altering you can watch this blog to see how to create a womens shirt from a mens shirt. Blog Post.

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  5. Can you help me hack into a computer/system/database/international mainframe?
    Although we do fully support responsible hacking and a non-malicious interest in security of all forms, we do not support illegal hacking, virus writing, or anything else that is against the law or annoying to people in general. We do not provide these services or tips in these fields. We recommend visiting our brand partners, who are happy to share this type of information.

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  6. Can you guys print a custom shirt for me?
    We do not do customized shirts. However, there are plenty of places on the internet that offer those services.

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  7. Can I get this shirt in a size/style other than what's offered on the site?
    As of now, we can only offer what is on the site, and we do not offer any custom printing. However, as interest in any particular line grows, we can expand into those areas. For this to happen, the word about Jinx has to get out there. That means telling everyone you know (as well as everyone you don't) about Jinx.com. When any particular design does well in our basic sizes, then we can offer them in others. Post a comment on the shirt you are interested in. We check all the feedback!

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  8. I have a GREAT idea for a new product, how I can I submit it?
    All product ideas should be submitted to our Submit an Idea! page found in the Community section of the J!NX website. That will give you all of the information you need to submit (and get credit for) your idea.

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  9. You guys stole my idea! I submitted that idea 2 months ago and you never paid me for it!
    Whenever we release new designs, it is very common for us to receive two or three emails on certain ideas stating that they had submitted the idea and were not paid. However, our practice is to only pay the first person that submits an idea. This is clearly laid out in the rules. If you were not notified, you were not the first person to submit the idea. We receive hundreds of idea submissions daily. Please know that we take this matter seriously and have always paid submitters in an ethical and fair manner.

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  10. Idea Submission Policy and Agreement
    Artwork for t-shirts and other items sold by J!NX, Inc. or its partners, affiliates, or agents (collectively, “J!NX”) comes from a variety of sources, including J!NX, its employees, affiliates, licensees, and other third parties.  J!NX also accepts submissions from customers and the public, but only pursuant to the terms set forth in this agreement.  J!NX WILL NOT ACCEPT ANY SUBMISSION UNLESS THE SUBMITTER EXPRESSLY AGREES TO THE TERMS OF THIS AGREEMENT. 

    The person below (the "Submitter") desires to submit artwork or other creative content (the "Material") to J!NX to evaluate and review. The parties understand and acknowledge as follows:

    1. J!NX is continuously engaged in active research and development programs that may have content, ideas, functions, features, or other aspects that are similar or identical to the content, ideas, functions, features, or other aspects of the Material.

    2. Other persons, including J!NX, its employees, affiliates, licensees or other third parties may have originated or submitted to J!NX or to others, or may in the future originate and submit, material that is similar or identical to the Material. It is agreed the Submitter will receive compensation under this Agreement only if J!NX uses the Material exclusively because of the Submitter’s submission of the Material.    

    3. Submitter agrees that J!NX assumes no obligation to (i) return the submitted Material, (ii) compensate the Submitter in any way for the non-commercial use of the Material, (iii) proceed with negotiations of any kind respecting the Material, or (iv) furnish Submitter with any information respecting the results of J!NX's evaluation or its reasons for not proceeding further.

    4. J!NX does not invite, nor will it knowingly accept any submission if the submitted Material or any information contained in the Material is considered by Submitter or a third party to be confidential, private, or proprietary.  Thus, the Submitter expressly warrants that any submission of Material is not confidential, private, or proprietary.  In the event any third party makes any claim against J!NX relating to its possession, use, or transfer of the Material, Submitter agrees to defend and indemnify J!NX against such claims.  The Submitter expressly waives and releases any claim that it could have against J!NX for J!NX’s possession, use, or transfer of the Material.

    5. J!NX is not liable for the loss or destruction of the Material.  Submitter expressly warrants that it has retained at least one copy of the Material, and hereby releases J!NX from any and all liability for loss of or damage to the copy or copies of the Material it submits to J!NX.

    6. J!NX does not invite, nor will it knowingly accept any submission from anyone who does not have full and exclusive rights to the Material.  Submitter expressly represents and warrants that the material is original with Submitter; that Submitter is the sole owner of the Material; that Submitter has the exclusive right to submit the Material to J!NX, and that Submitter has the power and authority to grant J!NX any and all rights in the Material.

    7.  Submitter expressly represents and warrants that it has not submitted the Material, nor any similar material to any other party.  Submitter grants J!NX the sole and exclusive right to consider the Material for use.  In the event Submitter wishes to revoke J!NX’s exclusivity in this regard, or wishes to submit the Material to anyone else, it will inform J!NX in writing.

    8.  Submitter agrees that Submitter will not disclose the fact that it has submitted the Material to J!NX, or in any way use J!NX’s consideration of the Material.

    9.  Submitter hereby acknowledges and agrees that there are no prior or contemporaneous oral or written agreements in effect between Submitter and J!NX pertaining to the Material submitted hereunder or any other material. This written agreement is the sole expression of the relationship between J!NX and Submitter.  Any modification to this agreement must be done in writing.  Submitter agrees that no oral representations of any kind have been made to Submitter.

    10. Nothing in this Agreement shall be construed as creating any obligation or an expectation on the part of either party to enter into a business relationship with the other party, or an obligation to refrain from entering into a business relationship with any third party.  Nothing contained in this Agreement shall be construed as creating a joint venture, partnership or employment relationship between J!NX and Submitter.  Both J!NX and Submitter understand and agree that J!NX and Submitter are independent contractors vis-à-vis one another. Except as specified herein, no party shall have the right, power or implied authority to create any obligation or duty, express or implied, on behalf of any other party hereto.

    11. The formation, interpretation and performance of this Agreement shall be governed by the laws of the State of California, excluding its conflict of law rules, and any action relating to this Agreement or its enforcement shall only be brought in a state or federal court in San Diego, California. In the event that any provision hereof is found invalid or unenforceable, the remainder of this Agreement shall remain valid and enforceable according to its terms.

    12. Submitter certifies that Submitter has read this Agreement and that Submitter understands it. SUBMITTER UNDERSTANDS THAT J!NX IS RELYING UPON THIS AGREEMENT IN AGREEING TO ACCEPT SUBMITTER'S SUBMISSION OF THE MATERIAL AND WOULD NOT ACCEPT SUBMITTER'S MATERIAL WITHOUT IT.

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  11. Photo Submission Policy and Agreement
    J!NX welcomes and accepts Photo submissions from customers and the public, and offers rewards and coupons in exchange for some such submissions, but only pursuant to the terms set forth in this agreement. J!NX WILL NOT ACCEPT ANY SUBMISSION UNLESS THE SUBMITTER EXPRESSLY AGREES TO THE TERMS OF THIS AGREEMENT.

    The person below (the "Submitter") desires to submit a photograph (the "Photo") to J!NX for J!NX to possibly use and display in its advertising, marketing, or other efforts.

    The parties understand and acknowledge as follows:

    1. J!NX is under no obligation to accept or use any Photo, in any way.

    2. J!NX absolutely prohibits the submission of the following photos: Images that are copyrighted or trademarked, Advertisements, Photos with any contact information (URL, Phone #s, E-Mail, Names, Addresses, etc.), text messages, photos taken from other websites, or any other content that is obscene, private, confidential, or proprietary. By submitting a Photo, Submitter is representing to J!NX, and assuming sole responsibility that the Photos are Submitter’s sole and original work, and that nobody else has the rights to use the Photo.

    3. J!NX does not invite, nor will it knowingly accept any submission if the submitted Photo or any information contained in the Photo is considered by Submitter or a third party to be confidential, private, or proprietary. Thus, the Submitter expressly warrants that any submission of Photo is not confidential, private, or proprietary. In the event any third party makes any claim against J!NX relating to its possession, use, or transfer of the Photo, Submitter agrees to defend and indemnify J!NX against such claims. The Submitter expressly waives and releases any claim that it could have against J!NX for J!NX’s possession, use, or transfer of the Photo.

    4. J!NX is not liable for the loss or destruction of the Photo. Submitter expressly warrants that it has retained at least one copy of the Photo, and hereby releases J!NX from any and all liability for loss of or damage to the copy or copies of the Photo it submits to J!NX.

    5. By submitting a Photo to J!NX, Submitter is irrevocably assigning to J!NX (and only J!NX) ALL rights to the submitted Photos, without any further compensation. J!NX will own all submitted Photos, and can do whatever they want with the Photos.

    6. By submitting a Photo to J!NX, Submitter is giving J!NX the irrevocable right to use the Photo, and Submitter’s likeness and identity to promote or publicize J!NX's products.

    7. Submitter expressly represents and warrants that it has not submitted the Photo, nor any similar Photo to any other party.

    8. Photo Guidelines: Submitted Photos must clearly show some article of J!NX clothing. Photos must show Submitter’s face, and CANNOT be blurred out or censored in any way. Photos cannot visibly show any other brands, logos, or any copyrighted content. Photo WIDTH and HEIGHT must be equal to 371 pixels. Maximum file size is 500 KB, and J!NX only accepts JPEG files.

    9. J!NX will review each submitted Photo before it is made available to the public. J!NX reserves the right to reject, edit or modify any photos submitted to J!NX, for any reason. Submitter will NOT be notified if his or her Photo was denied.

    10. Submitter hereby acknowledges and agrees that there are no prior or contemporaneous oral or written agreements in effect between Submitter and J!NX pertaining to the Photo submitted hereunder or any other material. This written agreement is the sole expression of the relationship between J!NX and Submitter. Any modification to this agreement must be done in writing. Submitter agrees that no oral representations of any kind have been made to Submitter.

    11. The formation, interpretation and performance of this Agreement shall be governed by the laws of the State of California, excluding its conflict of law rules, and any action relating to this Agreement or its enforcement shall only be brought in a state or federal court in San Diego, California. In the event that any provision hereof is found invalid or unenforceable, the remainder of this Agreement shall remain valid and enforceable according to its terms.

    12. Submitter certifies that Submitter has read this Agreement and that Submitter understands it. SUBMITTER UNDERSTANDS THAT J!NX IS RELYING UPON THIS AGREEMENT IN AGREEING TO ACCEPT SUBMITTER'S SUBMISSION OF THE PHOTO AND WOULD NOT ACCEPT SUBMITTER'S PHOTO WITHOUT IT.

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  12. Feedback Rules
    We welcome all opinions, good or bad. We do, however, go through every single post and approve before it appears on the site. This is to ensure that nothing posted is malicious toward anyone else's post or picture, so don't bother submitting anything like that. Otherwise, be as honest as you can about the designs, the shirts, even the site as a whole :-)

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