Customer Service > FAQ
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What is a mystery bag?
A Mystery Bag is... A MYSTERY! Mystery Bags are a way for us to offer a variety of items at a great value. Depending on which version of the Mystery Bag you buy, you'll be getting a varied assortment of items from the stores of the J!NX warehouse.
I don't like an item in my mystery bag.
Unfortunately we cannot guarantee you will like everything you get. It is a mystery. If you do not like mysteries this may not be the item for you.
Can I return my mystery bag?
Can I exchange something in my mystery bag?
Something in my bag was defective.
Send an email to our support team. firstname.lastname@example.org They can help.
"FAQ" stands for "frequently asked questions"
Other common acronyms: